Spa Etiquette

Arrival Time
We ask that you arrive at least 5-10 minutes prior to your scheduled appointment time; however, if a late arrival is unavoidable, please call to notify the spa receptionist when possible. Arriving late will simply limit the time for your treatment, as we must complete your service by the designated end-time in order to appropriately accommodate the next guest.

Canceling a Reservation
Should a cancellation or date change be necessary, we request a minimum of 24-hours notice for any single service. A 48-hour notice is required for any multiple service or spa package cancellation. Special requirements may apply for group bookings. A full service will be charged on any late cancellations or no-show appointments.

Special Health Considerations
If you have health concerns or are pregnant, please be sure to notify our spa staff when booking your treatment. Our staff can offer guidance as to which treatments will be the most beneficial and those that should be avoided due to physical limitations or sensitivity.

Personal Preferences
Whether it is the room temperature or the level of massage pressure, please communicate your preferences with the therapist so that he or she can make your time with us a special experience.

Gratuities
Our spa staff is dedicated to exceeding your expectations and creating a memorable spa experience. Gratuities for these efforts are greatly appreciated and can be either given directly to the staff member, or extended at the front desk of the spa facility. Standard practice for excellent service ranges from a 15-20% gratuity.

Payment
We accept all major credit cards, debit and cash. However, gratuities cannot be charged. Our prices and or services are subject to change without notice.

Parties & Events
The Gibson Salon & Spa is available for corporate & private events throughout the year. We are committed to providing superior service and anticipate each guests every need in addition to offering an extensive menu of signature salon spa services.

Gift Certificates
You may purchase gift certificates for a specific dollar amount or for particular services at the reception desk of the spa or by telephone.

Hours of Operations
Open seven days a week as of 8:00am. Off hour appointments available upon request.